Delivery methods

Self-pickup

You can pick up the product from the ordering point of our online store, at:

  • Kyiv, Velyka Kiltseva 4B

Delivery across Kiev

Delivery in Kiev is free and carried out by courier.

Delivery across Ukraine

Delivery to the regions is carried out by the courier service "Nova Poshta" to any department of "Nova Poshta" in Ukraine. The cost of delivery is from 50 UAH. You can learn more information about tariffs on the Nova Poshta website.

Please note that when ordering postpaid you pay an additional fee of Nova Poshta for money returning of 3% of the order amount + 20 UAH. for an envelope to send money.

We draw your attention to the fact that the cost of delivery of large goods (supports) is calculated separately depending on the weight, dimensions and delivery point. You can find out the cost of delivery of bulky goods from our manager when placing an order.

Address delivery and sending of SAT is a demanded service which provides departure for cargo to a warehouse of the sender and delivery to a door of the recipient. The service covers clients of 500 settlements across Ukraine.

The company's related services are able to help solve problems, both in sending and receiving. Including:

  • descent and ascent of cargo to the floor;
  • return of pallets;
  • prohibition on the issuance of goods.

We deliver across Ukraine in 24-72 hours. Cars with a carrying capacity of 1.5 - 20 tons are used to transport goods, capable of delivering long and bulky goods.

You can find out the cost of delivery of the interested product by the "SAT" service from our manager when placing an order, or on the SAT website.

 

Payment methods:

In cash:

  • at independent export from the point of delivery of the stolb.com.ua online store;
  • courier upon receipt of the goods. The courier will accept payment from you, hand over the goods and the necessary package of documents (goods receipt, guarantee).

Payment for goods delivered across Ukraine:

  • In Ukraine, we deliver orders by courier service Nova Poshta, In Time, SAT. You can pay for the order after receiving (paying a commission according to the tariffs of the carrier for sending money) or pay for the order through the cashier of any bank to our account.

Non-cash payment per legal entity:

  • You need to choose the type of payment "Cashless" in the basket, after that our manager will issue you an invoice for payment. After receiving payment, we will deliver the goods on time or you can pick up the order yourself from the points of delivery of the online store City.com.

Payment by payment card

You can pay for an order online with a bank card * Visa and MasterCard without a fee.

Payment by payment cards is made in the following way: when placing an order on the site, you will be asked to choose the method of payment. In the "Payment" column you need to select "Visa / MasterCard". After that, you will be redirected to the page of the bank's secure payment system, where you will need to confirm the payment.

In order to provide state-of-the-art online payment security measures, we support Verified by Visa and MasterCard® SecureCode security services ™. Click on the appropriate logo on the site for more information.

Please note that only the customer whose name was indicated on the website during the application process can receive the goods paid for with a payment card, so you must have a passport when receiving the order.
* Payment is possible only with cards issued on the territory of Ukraine.