To take the opportunity of returning option, please make sure that:
- the goods were not used;
- the goods are fully completed and the integrity of the packaging is not violated;
- all labels and factory markings are saved.
If the product does not work, the exchange or return of the goods is carried out only in the presence of the conclusion of the service center authorized by the manufacturer that the operating conditions are not violated.
It is possible to return the goods within 14 days in accordance with Law No. 2741-VI of December 2, 2010 at the our company expense.
Returning goods of improper quality
In case of detection of defects during the established warranty period in the manner and within the time limits established by law, the consumer has the right to demand:
- proportional price reduction;
- free of charge elimination of goods defects in a reasonable time;
- reimbursement of expenses for elimination of goods defects.
In case of detection during the warranty period of significant defects caused by the fault of the manufacturer of the goods (seller, performer), or falsification of the goods, confirmed if necessary by the conclusion of the examination, the consumer, in the manner and within the time prescribed by law and rules or contract, has the right to choose from the seller or manufacturer:
- contract termination and refund of the amount paid for the goods;
- require the replacement of goods with the same goods or similar, from those available from the seller (manufacturer).
04050, Ukraine, Kyiv, street Velyka Kiltseva 4b.